Shipping

Every pair on SoleStock is chosen with one question in mind: how does it feel after eight hours on your feet? Cushioning, arch support and a stable ride matter as much as the look, and that is why we keep the focus on comfort under foot.

How long shipping takes

Orders ship within 7-15 business days. Once your order leaves our warehouse, you will get a tracking number so you can follow the parcel on its way to you.

Shipping cost

• Free shipping on orders over $50.
• Orders under $50 are charged at checkout, where the exact rate is shown before you pay.
• Checkout is secure, so your payment details stay protected.

Tracking your order

As soon as your order is on its way, the tracking number arrives by email. Keep it handy: it shows where your sneakers are and when to expect them. If a tracking update looks stuck or unclear, message us and we will check it for you.

Returns

If a pair does not feel right under foot, you can return it within 30 days of delivery. Send us a message through WhatsApp or the contact form with your order number, and we will explain the return steps. We recommend trying shoes on indoors first, so the soles stay clean for the trip back.

Questions about fit and feel

Sizing and cushioning can vary between models, and the difference matters on a long day. Tell us what you are looking for — soft landings, firmer support, a roomier toe box — and we will point you to the pairs that match. Reach us on WhatsApp or through the contact form. We answer questions about shipping, tracking, returns and how a specific pair is likely to feel.

Before you order

• Check the size chart on the product page.
• Confirm your delivery address at checkout.
• Expect 7-15 business days for delivery.
• Keep your tracking number once it arrives.

Good cushioning only counts if the shoes reach you in time and fit well. We keep shipping simple and clear so the only thing left to judge is comfort under foot.